Microland Limited
Roles and Responsibilities
1) Ensures the implementation of various employee programs within the unit such as on-boarding and Assimilation, compensation, performance management
2) Manages the transfer, exit and other employee lifecycle processes
3) Responsible for and manages the grievances of employees
4) Ensures the various communication programs for employees are implemented effectively
5) Ensures employee connect activities including one-on-ones, focus group discussions
6) Drive the Values, culture and diversity initiatives within the unit
7) Help implement and monitor the coaching and mentoring frameworks in the unit
8) Ensures that recognition and reward programs are managed and driven within the unit
9) Assists in recruiting employees, background check process completion
10) Ensures the actionizing of ESat and CSat findings and initiatives
11) Helps to ensure that all required dashboards are generated and analyzed
12) Drives Process and statutory compliance
13) Drive Org. Initiaives as allocated based on business requirements.
KRAs:
Customer Satisfaction Index on people related areas, SLAs Reporting,
Process SLAs
ESAT, Engagement scores, Onboarding surveys, Dipsticks, competency baseline improvements, utilization, rotations, culture/ values/ diversity metrics for the unit
Technical Skills:
1) MS Excel
2) MS Powerpoint
3) MS Office
Behavioural Skills:
1)Interpersonal
2)Analytical
Microland Limited
Microland's delivery of digital and €Making Digital Happen€ allows technology to do more and intrude less. We make it easier for enterprises to adopt nextGen Digital infrastructure. We enable this using our expertise in Cloud and Data Centers, Networks, Digital Workplace, Cybersecurity and Industrial IoT€”ensuring the embrace of brilliance is predictable, reliable, and stable.
In the COVID impacted world, Microland is making digital happen for enterprises with a laser focus on services that are more relevant to our clients and prospects than ever before:
€¢ Modern Workplace Services: Enabling working-from-home via VDI, desktop-as-a-service, unied end point management and collaboration tools roll-out & adoption
€¢ Network Services: Supporting the €new normal€ of working by designing, deploying and scaling network infrastructure including VPN and Software defined LAN & WAN rollouts
€¢ Cloud Services: Accelerating the digital transformation journey by enabling hybrid cloud deployment to support critical workloads and ensuring business continuity
€¢ Smart Security Operations Center: 24x 7 Operations center monitoring of all points along a digital journey ensuring that clients are covered in their pursuit to support a world in transition
€¢ Industrial Safety Services: Establishing robust connectivity channels with remote production assets and environmental parameters to improve safety of operations and reduce risks and exposure