Sales Officer - Reliance Retail

Description

Job Description:

• The Sales officer is the point of contact for the onboarded merchants (retailers and wholesalers) and requires working in the field as per the beat plan.
• Adherence to beat plan and usage for Jio Beat Planner app during market visits.
• Mapping of the retail universe and validation of database of retailers based on market visits within the territory.
• Responsible for on-boarding of customers for the products and services on the Reliance B2B platform within the assigned territory
• Profiling of every retailer within the database and initial coverage to ascertain interest and enrolling prospects.
• Responsible for recruitment and on-boarding of interested retailers and wholesalers, building and maintaining strong professional relationships with them.
• Driving the usage and adoption of products and services on the Reliance B2B platform, communicate the schemes and promotions to the retailers.
• Responsible for demonstration and handholding of each customer in the initial stages of the platform adoption to ensure that the discovery and ordering processes are in place
• Responsible for training and troubleshooting support for his set of customers with respect to the platform and any of its products or services.
• Responsible for achieving on-boarding targets, activation targets, sales/collection targets and delivery of high quality customer service to existing and potential customers.
• Act as appoint of contact for attending return requests from the customers and aid in addressing their concerns

Preferred Attributes

- Passion for field sales.

- Should be proficient in his/her local language(s) .

- The job involves visiting retailers in the market, hence Two-Wheeler and Driving license will be needed.

Reliance Retail Limited is an Equal Opportunity Employer. At Reliance Retail, we are committed to creating one of the world's most people-friendly, performance-driven and process-efficient learning organizations, where the best and the brightest work together to create a responsive, respectful and delightful work environment

Role