Desktop Support Engineer

Eye Q Vision Pvt. Ltd.

Full Time
Experience: 2 - 6 years
Salary: ₹ 2,75,000 - ₹ 3,50,000 / annum
Active on 17 Sep, 2021
Job Code: JG09210458
Expiry on 17 Oct, 2021 | Job Views: 1.8K | Job Applicants: 0

Description

Address user tickets regarding hardware, software and networking,Walk customers through installing applications and computer peripherals,Ask targeted questions to diagnose problems,Guide users with simple, step-by-step instructions,Conduct remote troubleshooting,Test alternative pathways until you resolve an issue,Customize desktop applications to meet user needs,Record technical issues and solutions in logs,Direct unresolved issues to the next level of support personnel,Follow up with clients to ensure their systems are functional,Report customer feedback and potential product requests,Help create technical documentation and manuals,Basic knowledge of network troubleshooting Ethernet and IP configuration

2 - 6 years
₹ 2,75,000 - ₹ 3,50,000 / year
Medical/Healthcare/Hospital
ITES / BPO / KPO / Customer Service / Operations
Associate/Sr. Associate -(Technical)

Education

Any Graduate

Company Profile

Eye Q Vision Pvt. Ltd.

The Eye-Q hospital chain is committed to providing best quality eye care at affordable cost across India. We are an ISO 9001-2015 registered organization operating under the leadership of our Founder and CMD- Dr. Ajay Sharma- one of the most renowned eye surgeons in India, aided by a team of specialists with rich experience in their respective specialties from top hospitals across the country.


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