Assistant Manager-Service Delivery

Client of SAC Management india Pvt. Ltd.

Full Time
Experience: 2 - 8 years
Salary: Not Disclosed
Active on 21 Mar, 2021
Job Code: JG08190113
Expiry on 20 Apr, 2021 | Job Views: 6.1K | Job Applicants: 0

Description

Job Profile
KRA:-
• Service Delivery
-Breakdown service
-Mandatory service
• Working Capital Management
• Key Accounts Management of Key Franchisees
• Warranty Cost Control
• CSI (Customer Satisfaction Index) enhancement
Job Description:-
• Coordinate centers for service delivery support and review delivery parameters
• Call center coordination
• Ensure induction, training & retention of technicians
• MIS & Control
• Enhance contract sales business
• Key accounts management of distributors/ dealers (Service level fulfillment, spares availability etc)

2 - 8 years
Not Disclosed
Consumer Durables
Production / Maintenance / Quality
Service/Maintenance Supervisor

Education

B.Tech / B.E, Diploma

Company Profile

Client of SAC Management india Pvt. Ltd.

Consumer Electronics-------------------


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