Client of SAC Management india Pvt. Ltd.
Job Profile
KRA:-
• Service Delivery
-Breakdown service
-Mandatory service
• Working Capital Management
• Key Accounts Management of Key Franchisees
• Warranty Cost Control
• CSI (Customer Satisfaction Index) enhancement
Job Description:-
• Coordinate centers for service delivery support and review delivery parameters
• Call center coordination
• Ensure induction, training & retention of technicians
• MIS & Control
• Enhance contract sales business
• Key accounts management of distributors/ dealers (Service level fulfillment, spares availability etc)
Client of SAC Management india Pvt. Ltd.
Consumer Electronics-------------------