Area Sales Manager

Description

Roles and Responsibilities

• Presenting, promoting and selling products using solid arguments to existing and prospective customers
• Performing cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establishing, developing and maintaining positive business and customer relationships.
• Identifies, analyses of dealers potential.
• Provide technical product training and basic user functionality training to customer base when required.
• Work closely with office staff to implement appropriate policies to manage work flow and communication.
• Responsible for sale, collection and business development for the assigned area.
• Support customer centric programs like Conferences, trade shows and workshops with technical expertise/product knowledge.
• Timely complete and submit all required report asked by the management and manager.
• Timely reporting and maintaining customer data base as per the company guidelines.
• Resolve customer issues with the available resources.
• Ensure customer satisfaction is maintained
• Escalate technical issues to technical/audiological team as needed
• Promote continuous improvement
• Remain flexible in filling other project roles as required.
• Flexible with the time of work and open for extensive travelling.
• Achieve agreed upon sales targets and outcomes within schedule
• Analyze the territory/markets potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.